Arthurs Pools - PARTS MISSING, THE HEATER COIL CAME USED AND WORST LIED TO...

1 of 27 Arthurs Pools reviews

THIS BUSINESS IS AN ABSOLUTE FRAUD!

they sell a good sale over the phone- hoping innocent people like me who live several hours and states away can not easily come in and demand to be reimbursed for broken parts that were supposed to be new when sent - our heater coil for the pool came used and broken,there were several parts missing to assemble the pool and customer service was full of pass offs and foolish liers who told me a documented amount of 20 times that they would replace the missing or broken parts. I NEVER GOT REIMBURSED BUT I DID GET A LOT OF ***- i CAN HONESTLY SAY I AND MY PARALYZED DOG - WHO SO BADLY NEEDED THIS POOL- HATE YOU AND YOUR SHADY BUSINESS!

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Product or Service Quality
Price Affordability
Location
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Layout of Store
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  • What I liked
      No items
  • What I disliked
    • Failure to communicate clearly
    • Are fraudulent
    • Customer service
    • Will not honor their ad pricing

Reason of review:
Damaged or defective
Preferred solution:
You to never ever screw over another customer
Monetary loss:
$5000
Product or service
Dog Therapy Pool
Review category
Shopping
review #906642 by

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