Wallingford, Vermont
Featured 100% full Not resolved
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
1 comment

I ordered a 'like new' refurbished pool from them in May 2014.It had been set up at a car dealership sale with a couple of floaties in it - that's it.

Like new. The pool arrived over a month later and was full of rust stains and bleach stains - it was a MESS. I said i wanted a refund. Craig said no, we owe you.

We'll send you a brand new pool with stairs too as an apology and it will go out tomorrow. I said if it doesn't have the stairs too, i will return it because you do owe me. It didn't arrive for 2 months and no stairs - the summer was over anyway - i refused delivery of the pool. Almost a year later and still fighting for a refund.

Going all the way with this - these people are liars.

The internet is full of people who they treated terribly.DO NOT BUY FROM ARTHURS POOLS!!!!

This reviewer shared experience about bad quality and wants this business to issue a full refund as the author lost $1900. The author is overall dissatisfied with Arthurs Pools and uploaded picture s. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Arthurs Pools.

Check out the best and the worst companies in Shopping category for more informed decision or compare Arthurs Pools to other companies on our site.

Had an Experience with Arthurs Pools?

Write a review


Terms of Service
Post Comment

I thought I responded to this one...We had two liners that size.

One just came in to be refurbished and one that was refurbished and ready to be sold. We apologize that we failed to send the one that we had already cleaned and refurbished. We hope that you enjoy the brand new liner that we sent as the replacement.

Sorry for the inconvenience.

You May Also Like

Charmin - Quality of toilet paper Charmin "I have been a long time user of Charmin Toilet Paper. I recently purchased their Mega Essentials toilet paper. Their paper has always been thick and soft. This paper with..." Read more Zerowater - Filter is a piece of garbage. Zerowater "Bought the pitcher, filter, and meter combo a few years ago, and we've loved it up until we purchased the latest pack of filters a couple months ago. A month..." Read more Southern Style Design Bar - This company bully's its customers Southern Style Design Bar "It was brought to my attention that this company not only ignores customers in thier inbox but cusses them out when they cancel an order after not getting a reply..." Read more Southern Style Design Bar - Way beyond the 9-14 business day and company not responding to me Southern Style Design Bar "I placed an order on 6/30/2017 and funds were taken from my account within 48 hours. I got the automated response that my order was received and I waited. I..." Read more Little Caesars - So Disappointed Little Caesars "Why would you ever even consider the use of a spoiled boy in front of a game on TV? Insane the slam you make on families. Just simply wrong and..." Read more Equity Finance -   Business Loan - Apply For Quick Personal Loans Equity Finance " we give Credit Personal Loans, you can get instant loan/money for a wide range of your personal needs like renovation of your home, marriage in the family, a family..." Read more Gutter Helmet - Great so far Gutter Helmet "Purchased home in Jan 2017 with gutter helmet already installed. Had a few issues with water runoff and icicles. After reading the warranty and looking on line, found that the..." Read more Rodan and Fields - BEST on the market! Rodan and Fields "Totally worth the investment. Use sparingly and you won't have any issues. If you're having problems, you're using too much. One swipe at night. It's so easy. My eyelashes have..." Read more